A fire and smoke restoration company for Detroit and Grand Blanc

About the company

What we do

Fire jobs are rarely one task. A single kitchen fire can need board-up, water removal, soot cleaning across the house, duct cleaning, odor treatment, clothing and contents cleaning, and a rebuild of the kitchen itself. We handle all of those stages under one scope, so nothing falls between contractors.

The full list is on the services page, grouped by stage: emergency response, smoke and soot, odor and air, contents, repairs and rebuild, and insurance and property types.

How a job runs from the call to the cleanup

1. 1

   The call

   Someone answers, asks what happened, and gets the first visit moving.

2. 2

   The first visit

   Board-up, tarping, water out, soot stabilized and every room photographed.

3. 3

   The scope

   Room-by-room testing and an itemized scope you and your adjuster can work from.

4. 4

   The cleanup

   Soot, smoke and odor removed, contents cleaned or packed out, ducts cleaned.

5. 5

   The rebuild

   Repairs and finishes under permit, then a final walkthrough with you.

Where we work

The Detroit service office covers the city and Wayne, Oakland and Macomb counties; the Grand Blanc head office covers Genesee and Livingston counties. The service areas page explains where coverage ends and how we handle calls from just outside it.

How calls are handled

Calls to the fire and smoke line are answered by our staff and the work is done by our crews. When every crew is already committed on a loss and a fire needs someone faster than we can get there, we may connect the call with another restoration company in the area so nobody is left waiting. We tell you on the call when that happens.

Who writes our guides

Our resources guides are written by Evelyn Rowe, our fire and smoke guides editor. She writes them from the questions homeowners, landlords and tenants ask on the fire and smoke line, and updates them when practices, prices or Michigan rules change.